1. Introduction
Welcome to Ristorante Del Posto (referred to as "we", "our", "us"). These terms and conditions ("T&Cs") govern the use of our website, www.ristorantedelposto.co.uk (the "Website"). By using the Website, you agree to be bound by these T&Cs. If you do not agree to these T&Cs, you should cease using the Website immediately.
2. Use of the Website
2.1. You agree to use the Website for lawful purposes only.
2.2. You must not:
Use the Website in any way that is unlawful or fraudulent.
Use the Website to transmit any unsolicited or unauthorised advertising or promotional material.
Attempt to gain unauthorised access to the Website or any systems associated with it.
3. Website Content
3.1. All text, graphics, logos, images, and other content displayed on the Website ("Content") are owned or licensed by us.
3.2. You may not copy, reproduce, or otherwise use the Content without our prior written permission.
3.3. We strive to ensure that all information on the Website is accurate and up-to-date; however, we cannot guarantee the accuracy or completeness of the Content.
4. Reservations
4.1. You may make reservations via the Website, subject to availability.
4.2. All bookings must be confirmed by us via email or phone.
4.3. We reserve the right to cancel or amend reservations where necessary.
5. Food Orders
5.1. Orders for food can be placed through the Website for delivery or collection.
5.2. All food orders are subject to availability, and prices may change without notice.
5.3. We make every effort to ensure that our menu descriptions are accurate. However, dishes may vary slightly from those shown on the Website.
6. Allergen Information
6.1. Please inform us of any allergies or dietary restrictions when placing an order.
6.2. While we take all reasonable precautions, we cannot guarantee that our dishes are free from allergens due to potential cross-contamination in the kitchen.
7. Cancellations and Refunds
7.1. For reservations, cancellations must be made at least 24 hours in advance.
7.2. For online food orders, cancellations can only be accepted before the order is prepared.
7.3. Refunds will be processed at our discretion and subject to reasonable notice.
8. Third-Party Links
8.1. The Website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or accept responsibility for the content or privacy practices of these websites.
9. Limitation of Liability
9.1. To the extent permitted by law, we shall not be liable for any indirect or consequential loss or damage arising out of or in connection with your use of the Website.
9.2. We do not accept liability for any loss of profits, business, or data resulting from your use of the Website.
10. Intellectual Property
10.1. All intellectual property rights in the Website and its Content are owned by us or our licensors.
10.2. You may use the Website for personal, non-commercial use only. You must not copy, distribute, or use any Content for commercial purposes without our prior written consent.
11. Privacy Policy
At Ristorante Del Posto, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal data when you visit our website or interact with our services.
12. Information We Collect
12.1. Personal information you provide when making reservations, placing orders, or signing up for newsletters, including your name, contact details, and payment information.
12.2. Information collected automatically, such as your IP address, browser type, and browsing activity on our Website.
13. How We Use Your Information
13.1. To process reservations, orders, and payments.
13.2. To provide customer support and respond to inquiries.
13.3. To send you marketing communications if you have opted in to receive them.
13.4. To improve our Website and ensure its functionality.
14. Sharing Your Information
14.1. We do not sell or rent your personal data to third parties.
14.2. We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, delivery services).
14.3. We may disclose your information to comply with legal obligations or protect our rights.
15. Data Retention
15.1. We retain your data only as long as necessary to fulfil the purposes outlined in this policy.
15.2. Payment information is stored securely and only for the duration required to complete transactions.
16. Your Rights
16.1. You have the right to access, correct, or delete your personal data.
16.2. You can withdraw consent for marketing communications at any time by contacting us at info@delposto.co.uk.
17. Cookies
17.1. Our website uses cookies to improve your browsing experience and analyse Website traffic.
17.2. You can manage or disable cookies through your browser settings.
18. Security
18.1. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
19. Changes to This Policy
19.1. We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this policy or how your data is handled, please contact us:
Email: info@delposto.co.uk